Boutique Experience & Operations Lead

Chanel, Inc.; McLean (VA); On-site; USD 35,000 - 39,000; Full time

Benefits offered by this job

Wellbeing days

401K

Healthcare benefits

Job summary

CHANEL, Inc. Tysons boutique is seeking a Boutique Facilitator to support sales associates and drive superior client experiences. You will welcome clients, assist with operations, help manage inventory and packaging, and support the boutique's opening and closing processes.

This generalist role emphasizes teamwork, adaptability, and CHANEL's renowned service standards. Ideal candidates bring a passion for client experience, strong communication skills, and flexibility to work evenings and

Qualifications

• Ability to thrive in a team environment and deliver exceptional client service.
• Excellent communication and relationship-building skills with clients and colleagues.
• Interest in luxury brands and CHANEL service standards.
• Foreign language skills are preferred but not required.

Responsibilities

• Deliver exceptional customer service and greet all clients, hosting as needed.
• Support Operations by handling shipments, inventory counts, and re-ticketing.
• Assist Fashion Advisors with packaging and client engagement.
• Open/close registers and help with cash deposits and daily admin tasks.
• Maintain strong client relationships and resolve client issues promptly.

Skills

Customer service

Team collaboration

Communication

Languages (pref)

Education

Retail experience (preferred)

Tools

POS system

Cash handling

Job description

CHANEL, Inc. Tysons boutique is seeking a Boutique Facilitator to support sales associates and drive superior client experiences. You will welcome clients, assist with operations, help manage inventory and packaging, and support the boutique's opening and closing processes.

This generalist role emphasizes teamwork, adaptability, and CHANEL's renowned service standards. Ideal candidates bring a passion for client experience, strong communication skills, and flexibility to work evenings and