Boutique Operations Lead – Elevate Client Experience

CHANEL; Nashville (TN); On-site; USD 34,440 - 42,567; Full time

Benefits offered by this job

Wellbeing resources

Generous PTO

401K

Healthcare offerings

Career development

Job summary

CHANEL in Nashville seeks a Boutique Operations Associate to uphold store procedures, support inventory and daily operations, and assist the boutique team in delivering a premium client experience.

The role emphasizes operational excellence, teamwork, and a strong service mindset to ensure seamless in-store and online client interactions. 3+ years in a related role, with flexibility for a fast-paced retail schedule, is preferred.

Qualifications

• 3+ years of related experience in retail or boutique operations.
• Strong communication and interpersonal skills with customers and team members.
• Ability to move some items and work in a fast-paced retail environment.

Responsibilities

• Uphold operational standards and processes to deliver the ultimate CHANEL client experience.
• Be the expert on SOPs, systems, and tools to support the boutique team.
• Deliver exceptional customer service following CHANEL service mantra.

Skills

Team collaboration

Excellent communication

Customer service

Attention to detail

Job description

CHANEL in Nashville seeks a Boutique Operations Associate to uphold store procedures, support inventory and daily operations, and assist the boutique team in delivering a premium client experience.

The role emphasizes operational excellence, teamwork, and a strong service mindset to ensure seamless in-store and online client interactions. 3+ years in a related role, with flexibility for a fast-paced retail schedule, is preferred.