Boutique Operations Specialist – Elevate Client Experience

Chanel; Nashville (MI); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

Wellbeing resources including Wellbeen

Parental leave and family benefits

Generous paid time off

401K and other incentives

Healthcare options: medical, dental,视觉

Life insurance and disability

Job summary

CHANEL in the United States is seeking a Boutique Operations Associate dedicated to delivering the highest CHANEL client experience. You will master Standard Operating Procedures, systems, and tools, supporting all boutique areas and guiding staff to maintain brand standards.

A 3+ years related experience is required; ability to lift up to 25 lbs; flexible schedule including late nights, weekends, and some holidays.

Qualifications

• 3+ years of related experience.
• Ability to move heavy items up to 25 lbs.
• Flexible schedule including late nights, weekends, and some holidays.

Responsibilities

• Uphold operational standards to deliver CHANEL client experience.
• Be the expert on SOPs, systems and tools for the Boutique Team.
• Deliver exceptional customer service following CHANEL service mantra.
• Support daily operations: opening/closing registers, shipments, damages, stock.

Skills

Customer service

Inventory management

SOPs

Operations coordination

Team collaboration

Tools

POS systems

Inventory software

Brand standards tooling

Job description

CHANEL in the United States is seeking a Boutique Operations Associate dedicated to delivering the highest CHANEL client experience. You will master Standard Operating Procedures, systems, and tools, supporting all boutique areas and guiding staff to maintain brand standards.

A 3+ years related experience is required; ability to lift up to 25 lbs; flexible schedule including late nights, weekends, and some holidays.