Boutique Luxury Sales Associate

Richemont Iberia SL; Santa Clara (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision

Health savings account

401(k) with employer match

Paid time off

Wellness reimbursement

Volunteer days off

Job summary

Montblanc in Santa Clara, California is seeking a Sales Associate to achieve sales objectives, develop a loyal clientele, and deliver outstanding customer service. Requirements include retail experience, strong communication, and solid product knowledge.

Bilingual English/Mandarin is preferred. You will report to the Boutique Manager, help maintain the store’s aesthetic, and contribute to after-sales service and repairs as needed.

Qualifications

• Previous experience in retail sales; jewelry or high-end luxury product sales is preferred.
• Strong understanding of Customer Service needs and customer priorities.
• Ability to establish and maintain effective relationships with customers and gain their trust and respect.
• Excellent interpersonal, communication and computer skills are needed.
• Strong attention to detail with the ability to handle multiple tasks simultaneously.
• Bilingual English/Mandarin preferred.
• Standing on the sales floor for 90% of the workday
• Reaching to access product stored within cabinets or on shelves
• Bending to access product stored within cabinets
• Occasional need to use a ladder to reach product
• Unpacking and/or lifting of large boxes that contain product

Responsibilities

• Achieve preset sales objectives.
• Develop network and clientele.
• Capture client information; consistently adding information to further promote boutique relationships and sales
• Possess strong product knowledge of the various collections
• Provide outstanding customer service.
• Develop a working knowledge of simple pen repair and after sales service techniques.
• Maintain the aesthetic quality of the store.

Skills

Retail sales

Customer service

Communication

Relationship building

Attention to detail

English Mandarin

Job description

Montblanc in Santa Clara, California is seeking a Sales Associate to achieve sales objectives, develop a loyal clientele, and deliver outstanding customer service. Requirements include retail experience, strong communication, and solid product knowledge.

Bilingual English/Mandarin is preferred. You will report to the Boutique Manager, help maintain the store’s aesthetic, and contribute to after-sales service and repairs as needed.