Boutique Hotel General Manager - Lead Experience & Growth

The Indigo Road Hospitality Group; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive base pay with bonuses

Health insurance

401K with match

Paid PTO after 90 days

Employee discounts across portfolio

Job summary

The Indigo Road Hospitality Group in Memphis seeks a Hotel General Manager with 6+ years of leadership experience overseeing full-service boutique properties. You will steward guest experiences, drive operational excellence, and lead a passionate team to deliver on brand promises.

As a senior leader, you will manage front office, housekeeping, F&B, and financial performance, while upholding our hospitality culture and community presence across the property and our growing portfolio.

Qualifications

• 6+ years of managing full-service hotels.
• Strong leadership and team-building abilities.
• Experience with budgeting and financial planning.
• Excellent guest service and relationship skills.

Responsibilities

• Oversee front office, housekeeping, rooms, and F&B.
• Set guest experience standards and drive service quality.
• Develop and manage annual budget and expenses.
• Mentor staff and foster a positive culture.

Skills

Hotel management

Team leadership

Budgeting

Operational excellence

Communication

Job description

The Indigo Road Hospitality Group in Memphis seeks a Hotel General Manager with 6+ years of leadership experience overseeing full-service boutique properties. You will steward guest experiences, drive operational excellence, and lead a passionate team to deliver on brand promises.

As a senior leader, you will manage front office, housekeeping, F&B, and financial performance, while upholding our hospitality culture and community presence across the property and our growing portfolio.