Boutique Hotel General Manager – Guest Experience Leader

Mile 16; Springdale (AR); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

401(k) with match

Zero-interest housing loan

Employee discounts

PTO after 90 days

Job summary

The Indigo Road Hospitality Group (IRHG) is seeking a Hotel General Manager in Springdale to lead a full-service boutique operation. You will oversee front office, housekeeping, rooms, and F&B while maintaining exceptional guest experiences and staff engagement.

We seek 6+ years of management in boutique hotels, a passion for hospitality, and strong financial acumen. Travel for training and conferences may be required, and the role offers competitive pay and comprehensive benefits within a

Qualifications

• 6+ years of full-service hotel management experience.
• Willingness to travel for training conferences and meetings.
• Thrives in a boutique hotel environment and fast-paced setting.
• Strong communication and team leadership skills.

Responsibilities

• Oversee front office, housekeeping, rooms, and food & beverage.
• Lead guest experience and ensure service standards across all outlets.
• Prepare and manage annual budget, expenditures, and variances.
• Forecast labor, COGs, food and beverage costs; implement cost-control measures.
• Collaborate with Senior Leadership to drive strategic objectives.

Skills

Leadership

Operations management

Budgeting

Guest experience

Education

Bachelor's degree in Hospitality Management

Tools

MS Office

Job description

The Indigo Road Hospitality Group (IRHG) is seeking a Hotel General Manager in Springdale to lead a full-service boutique operation. You will oversee front office, housekeeping, rooms, and F&B while maintaining exceptional guest experiences and staff engagement.

We seek 6+ years of management in boutique hotels, a passion for hospitality, and strong financial acumen. Travel for training and conferences may be required, and the role offers competitive pay and comprehensive benefits within a