Boutique Hotel Front Desk Concierge

Kessler Collection; Richmond Hill (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan with employer

Paid holidays

Paid vacation

Paid sick leave

Job summary

Kessler Hotels in Richmond Hill, GA seeks a Front Office Agent to deliver attentive, courteous check-in/check-out and guest services, maximizing occupancy and revenue. You will respond to guest inquiries, manage reservations, and operate the front desk system with accuracy, professionalism, and hospitality flair.

The role requires high school education, basic computer skills, and a customer-focused demeanor.

Qualifications

• High School diploma or equivalent is required.
• College coursework in related field is helpful but not required.
• Experience in a hotel or related field preferred.

Responsibilities

• Assist guests with check-in and check-out in a courteous, efficient manner.
• Answer inquires regarding local dining, transportation, and activities.
• Balance and prepare shift paperwork and reports.
• Operate the Front Desk computer system and maintain accurate guest records.
• Be familiar with rates, packages, and promotions as listed in internal guides.
• Maintain a clean and organized work area and assist with guest safety.

Skills

Customer service

Communication

Multitasking

Hospitality terminology

Education

High School diploma

College coursework helpful

Tools

Front Desk computer system

Job description

Kessler Hotels in Richmond Hill, GA seeks a Front Office Agent to deliver attentive, courteous check-in/check-out and guest services, maximizing occupancy and revenue. You will respond to guest inquiries, manage reservations, and operate the front desk system with accuracy, professionalism, and hospitality flair.

The role requires high school education, basic computer skills, and a customer-focused demeanor.