Boutique Host: Craft Personal Guest Experiences

Kimpton Hotel Monaco Pttsbrg; Pittsburgh (Allegheny County); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Room discounts

Restaurant discounts

Theatre coupons

Career growth

Paid time off

Flexible scheduling

And more

Job summary

Kimpton Hotel Monaco Pittsburgh is seeking a friendly and proactive host/hostess to warmly greet guests, manage reservations and seating, and coordinate services with a dynamic hospitality team.

You will learn our menu, allergy information, and seamlessly support servers while maintaining a spotless host stand and coordinating daily operations. Weekend/night availability and a passion for creating memorable experiences are essential.

Qualifications

• Prior customer service or hospitality experience preferred.
• Able to prioritize multiple tasks in a dynamic environment.
• Able to learn, retain, and present product, menu and allergy information to guests.
• Knowledge of or ability to learn the restaurant POS system and reservation system.
• Excellent interpersonal communication skills and passion for hospitality.
• Food Handler Certification (if applicable).
• Flexible schedule to work weekends, nights, and holidays when needed.

Responsibilities

• Greet restaurant guests and provide information.
• Coordinate reservations and seating for daily and nightly service.
• Manage paperwork, stock, and keep the host stand tidy.
• Receive incoming calls and book reservations.
• Take room service orders if applicable.
• Check floor and tables for cleanliness and bussing.
• Assist servers by refilling beverages.
• Perform other restaurant and customer service requests.
• Multitask across responsibilities as needed.

Skills

Customer service

Hospitality

Multi-tasking

Communication

Education

Food Handler Certification

Tools

POS system

Reservation system

Job description

Kimpton Hotel Monaco Pittsburgh is seeking a friendly and proactive host/hostess to warmly greet guests, manage reservations and seating, and coordinate services with a dynamic hospitality team.

You will learn our menu, allergy information, and seamlessly support servers while maintaining a spotless host stand and coordinating daily operations. Weekend/night availability and a passion for creating memorable experiences are essential.