Boutique Guest Experience Specialist

Kimpton Armory Hotel; Bozeman (MT); On-site; USD 30,000 - 40,000; Full time

Job summary

A boutique hotel in Bozeman, Montana, is seeking a Guest Service Agent. Your role will be to manage guest check-ins and check-outs while providing excellent customer service. Ideal candidates will have a high school diploma and some customer service experience, along with flexibility for various schedules. Join a vibrant team that values heartfelt connections and guest relations in the hospitality industry.

Qualifications

• Previous experience in a Front Desk or customer-facing role is preferred.
• Knowledgeable of immediate area, services, attractions, and events.
• Familiar with hotel systems and operations, with the ability to enter information accurately.

Responsibilities

• Responsible for registration and check-out, PBX operations, mail and message service.
• Check in and out guests in a confident, professional, and friendly manner.
• Ensure proper credit policies are followed.

Skills

Customer service

Communication

Flexibility

Problem-solving

Education

High school diploma or GED

Job description

A boutique hotel in Bozeman, Montana, is seeking a Guest Service Agent. Your role will be to manage guest check-ins and check-outs while providing excellent customer service. Ideal candidates will have a high school diploma and some customer service experience, along with flexibility for various schedules. Join a vibrant team that values heartfelt connections and guest relations in the hospitality industry.