Boutique Front Desk & Guest Experience Specialist

Parable Hospitality; Newport Beach (CA); On-site; USD 32,000 - 34,000; Part time

Benefits offered by this job

401k

Vacation and Sick Leave

Team Member Travel Program

Job summary

Bay Shores Peninsula Hotel in Newport Beach is seeking a part-time Front Desk Agent to assist guests with check-in/check-out, reservations, and café services, delivering warm, professional service. The role emphasizes guest satisfaction, cash handling, and coordination with the team to maintain smooth front desk and café operations, including wake-up calls and PBX duties.

The position offers benefits such as 401k and paid leave, with opportunities to explore sister properties through the team

Qualifications

• Experience in hospitality front desk operations
• Strong communication and guest-service orientation
• Ability to handle cash transactions and balance tills
• Proficiency with reservations and check-in/check-out procedures

Responsibilities

• Greet guests on arrival and complete check-in/check-out procedures.
• Assist guests with reservations and café-related inquiries.
• Process cash and credit transactions accurately and securely.
• Operate PBX and coordinate wake-up calls and guest communications.
• Maintain front desk appearance and stock as needed.
• Support team by facilitating guest requests and information.

Skills

Front desk

Guest service

Reservations

Cash handling

Communication

Tools

PBX

Job description

Bay Shores Peninsula Hotel in Newport Beach is seeking a part-time Front Desk Agent to assist guests with check-in/check-out, reservations, and café services, delivering warm, professional service. The role emphasizes guest satisfaction, cash handling, and coordination with the team to maintain smooth front desk and café operations, including wake-up calls and PBX duties.

The position offers benefits such as 401k and paid leave, with opportunities to explore sister properties through the team