Boutique Front Desk & Concierge Specialist

Insight Global; New York (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Insight Global is seeking multiple Front Desk Agents for a boutique property in New York City. This permanent, on-site role values dependable, professional staff who enjoy guest interactions and can work independently while staying active.

The role combines front desk operations with concierge support, basic maintenance tasks, and lobby monitoring. Expect a busy, guest-focused environment with flexible shifts and weekend availability.

Qualifications

• Strong verbal communication and interpersonal skills.
• Customer service-focused and naturally comfortable engaging with guests.
• Dependable, reliable, and professional.
• Comfortable working independently with limited direct supervision.
• Flexible and willing to support responsibilities beyond a traditional front desk position.
• Ability to learn and navigate multiple technology systems.

Responsibilities

• Serve as a primary point of contact for guests and help ensure smooth operations.
• Greet guests, assist with luggage, and manage access-related requests.
• Provide concierge-style guest assistance and recommendations.
• Perform light maintenance and housekeeping-related tasks when needed.
• Monitor the lobby and common areas and respond to issues professionally.

Skills

Front Desk

Guest services

Communication skills

Independent work

Hospitality experience

Multitasking

Technology savvy

Job description

Insight Global is seeking multiple Front Desk Agents for a boutique property in New York City. This permanent, on-site role values dependable, professional staff who enjoy guest interactions and can work independently while staying active.

The role combines front desk operations with concierge support, basic maintenance tasks, and lobby monitoring. Expect a busy, guest-focused environment with flexible shifts and weekend availability.