Boutique Director - Lead Luxury Client Experience

Chanel; Los Angeles (CA); On-site; USD 108,000 - 132,000; Full time

Job summary

CHANEL's Topanga boutique in Los Angeles is seeking a results-driven Boutique Director to lead the team, nurture talent, and deliver exceptional client service while driving boutique performance.

You will build a high-performing team, partner with Home Office, and represent CHANEL in the local community with discretion and a commitment to inclusion and excellence.

Qualifications

• Lead boutique teams to deliver exceptional client service.
• Strong coaching and people leadership skills.
• Passion for CHANEL heritage and client experience.

Responsibilities

• Lead boutique team and drive performance.
• Partner with Home Office to align strategy.
• Represent CHANEL in the local community with discretion and inclusion.

Job description

CHANEL’s Topanga boutique is seeking a results‑driven Boutique Director to lead the team, nurture talent, and deliver exceptional client service while driving boutique performance. This role demands strategic coaching, people leadership, and a passion for CHANEL’s heritage and client experience.

You will build a high‑performing team, partner with Home Office, and represent CHANEL in the local community with discretion and a commitment to inclusion and excellence.