Bookseller: Create Exceptional Customer Experiences

Books A Million; Erie (Erie County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Life insurance

401(k) plan

Paid time off

Employee discounts

Employee assistance program

Job summary

Books-A-Million in Erie, PA is looking for a friendly Bookseller who provides exceptional customer service, assists shoppers, and handles transactions accurately at the register. The role emphasizes product knowledge, merchandising, and creating a welcoming store atmosphere.

The ideal candidate is 16+, comfortable with cash handling, and able to work in a fast-paced retail environment while promoting memberships and in-store programs. Training is provided, and teamwork is essential.

Qualifications

• Must be 16 years of age or older.
• Successful completion of all required background screenings.

Responsibilities

• Provides customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products and promotion of point of sale initiatives including Membership programs, Magazine for Millionaires program, Educator programs, and other company-sponsored programs.
• Balances cash drawer following each register shift within allowable variances as identified in the Loss Prevention Policy.
• Delivers and places product on the sales floor in accordance with merchandising guidelines and timelines.
• Recovers the sales floor during each shift, including, but not limited to picking up items, shelving books and product, straightening bookshelves and tables, and store housekeeping tasks as required.

Skills

Customer service

Cashier operations

Multi-tasking

Communication skills

Tools

Cash register systems

Job description

Books-A-Million in Erie, PA is looking for a friendly Bookseller who provides exceptional customer service, assists shoppers, and handles transactions accurately at the register. The role emphasizes product knowledge, merchandising, and creating a welcoming store atmosphere.

The ideal candidate is 16+, comfortable with cash handling, and able to work in a fast-paced retail environment while promoting memberships and in-store programs. Training is provided, and teamwork is essential.