Bookkeeper/Administrative Assistant

W3Global; Saint Augustine (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

W3Global in Saint Augustine, FL is seeking an experienced Bookkeeper / Administrative Assistant to support bookkeeping for a rental program and assist the property management team with daily admin and customer service.

The ideal candidate will be detail-oriented, organized, and capable of handling multiple priorities in a fast-paced environment, with basic bookkeeping knowledge and strong communication skills.

Qualifications

• Basic bookkeeping knowledge and experience.
• Strong Windows skills and MS Office proficiency.
• Experience with property management software is a plus; Streamline preferred but not required.
• Excellent written and verbal communication.
• Customer service oriented with attention to detail.
• Ability to multitask and learn new software quickly.
• Independent, proactive, and reliable.

Responsibilities

• Process payments, record lease payments, and invoices for the rental program.
• Maintain records in rental/property management software; Streamline is a plus.
• Manage rental reservations with professional communication and service.
• Communicate regularly with owners, tenants, residents, guests, and vendors.
• Provide responsive customer service for residents and guests.
• Coordinate housekeeping and unit turnovers.
• Handle daily correspondence and administrative tasks efficiently.
• Maintain positive owner and resident relations through proactive communication.
• Assist with guest check-ins and routine property inspections.
• Support the rental team with general admin and operations as needed.

Skills

Basic bookkeeping

Microsoft Windows

Property management software

Customer service

Written & verbal communication

Attention to detail

Organization

Multitasking

Independent work

Flexible schedule

Tools

Streamline

Job description

About The Opportunity

We are seeking an experienced

Bookkeeper / Administrative Assistant

Location: Saint Augustine, FL

Job Type: Full-Time

Work Arrangement: In Person

Pay: DOE

About The Opportunity

We are seeking an experienced Bookkeeper / Administrative Assistant to support bookkeeping operations for a long- and short-term rental program while also assisting the property management and rental team with day-to-day administrative and customer service responsibilities.

The ideal candidate will have strong organizational skills, attention to detail, basic bookkeeping knowledge, excellent communication skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Process incoming payments, record lease payments, and process invoices related to the rental program.
• Utilize rental/property management software to maintain accurate records. Experience with Streamline is a plus but not required.
• Process and manage rental reservations using effective communication and customer service techniques.
• Communicate regularly and professionally with property owners, tenants, residents, guests, and vendors.
• Provide responsive and professional customer service while addressing resident and guest needs.
• Assist with scheduling housekeeping services and coordinating unit turnovers.
• Manage daily correspondence, administrative duties, and operational tasks efficiently.
• Maintain positive owner and resident relationships through proactive and timely communication.
• Assist with guest check-ins and routine property inspections.
• Support the rental team with general administrative and operational activities as needed.

Qualifications & Skills

• Basic bookkeeping knowledge and experience.
• Strong computer skills and proficiency with Microsoft Windows applications.
• Experience with property management or rental software is a plus; Streamline experience preferred but not required.
• Excellent written and verbal communication skills.
• Strong customer service orientation.
• Exceptional attention to detail and organizational skills.
• Strong problem-solving abilities.
• Ability to learn new software and processes quickly.
• Ability to multitask and work efficiently across multiple computer applications.
• Strong initiative with the ability to work independently.
• Flexible schedule; occasional weekend availability may be required.
• Professional, dependable, and customer-focused approach.

Compensation & Benefits

• Depending on experience
• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid time off

Work Location: In Person, Saint Augustine, FL