Booking Specialist

Travelwithjess04; San Francisco (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Travelwithjess04 is seeking an organized Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing booking details.

You will communicate clearly, pay close attention to detail, review confirmations, and provide professional, responsive client support throughout the reservation process.

This role suits someone who enjoys helping clients and thrives in a fast-paced service environment.

Qualifications

• Excellent written and verbal communication skills.
• Strong organizational abilities and attention to detail.
• Customer-focused and professional demeanor.
• Comfort with email, online systems, and web-based platforms.
• Solid research and problem-solving capabilities.
• Ability to manage multiple requests and deadlines.

Responsibilities

• Assist clients with reservation requests and inquiries.
• Research accommodations, transportation, activities, and related services.
• Coordinate reservation details based on client needs and preferences.
• Review confirmations and documentation for accuracy.
• Communicate updates and reservation information to clients.
• Assist with modifications, cancellations, and special requests.
• Maintain accurate client and reservation records.
• Follow up on outstanding requests and upcoming arrangements.
• Communicate with service providers when necessary.
• Provide professional and responsive client support.

Skills

Communication

Organization

Customer focus

Research skills

Multitasking

Problem solving

Tools

Email platforms

Job description

We are seeking an organized and customer-focused Reservation Services Coordinator to assist clients with researching options, coordinating reservations, and managing important booking details. This role is ideal for someone who communicates clearly, pays close attention to detail, and enjoys helping clients throughout the reservation process.

Responsibilities

• Assist clients with reservation requests and general inquiries
• Research available accommodations, transportation, activities, and related services
• Coordinate reservation details based on client needs and preferences
• Review confirmations and documentation for accuracy
• Communicate important updates and reservation information
• Assist with modifications, cancellations, and special requests
• Maintain accurate client and reservation records
• Follow up on outstanding requests and upcoming arrangements
• Communicate with service providers when necessary
• Provide professional and responsive client support

Qualifications

• Strong written and verbal communication skills
• Excellent organization and attention to detail
• Customer-focused and professional
• Comfortable using email, online systems, and web-based platforms
• Strong research and problem-solving abilities
• Ability to manage multiple requests and deadlines
• Previous customer service, hospitality, reservations, or administrative experience is helpful but not required