Travel Reservation Coordinator

Jendzejec journeys Travel; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Career development

Training and support

Growth opportunities

Job summary

Jendzejec journeys Travel is seeking a detail-oriented Travel Reservation Coordinator to assist clients with planning and booking travel.

The ideal candidate will be organized, communicative, and capable of handling multiple reservations and guest requests in a fast-paced setting.

You will coordinate flights, hotels, transportation, and other services while maintaining accurate records and delivering excellent customer service.

Qualifications

• Previous experience in travel, reservations, hospitality, customer service, or a related field is preferred.
• Strong communication and organizational skills.
• Excellent attention to detail and ability to manage multiple tasks.
• Comfortable using computers, reservation systems, email, and online travel platforms.
• Ability to work independently and as part of a team.
• Professional and customer-focused attitude.
• Knowledge of travel destinations, booking procedures, or reservation systems is a plus.

Responsibilities

• Coordinate and manage travel reservations, including flights, hotels, transportation, and other travel services.
• Assist customers with travel planning, booking changes, cancellations, and general inquiries.
• Research travel options and provide customers with suitable recommendations based on their needs and preferences.
• Maintain accurate reservation and customer records.
• Communicate with airlines, hotels, transportation providers, and other travel partners as needed.
• Monitor booking details, schedules, confirmations, and changes to ensure a smooth travel experience.
• Resolve reservation issues promptly and professionally.
• Provide excellent customer service throughout the booking process.
• Follow company procedures and maintain confidentiality of customer information.

Skills

Communication skills

Organizational skills

Attention to detail

Multitasking

Customer service experience

Teamwork

Tools

Reservation systems

Online travel platforms

Email platforms

Job description

We are seeking a detail-oriented and customer-focused Travel Reservation Coordinator to assist clients with planning and booking their travel arrangements. The ideal candidate will be organized, communicative, and comfortable handling multiple reservations and customer requests in a fast-paced environment.

Responsibilities

• Coordinate and manage travel reservations, including flights, hotels, transportation, and other travel services.
• Assist customers with travel planning, booking changes, cancellations, and general inquiries.
• Research travel options and provide customers with suitable recommendations based on their needs and preferences.
• Maintain accurate reservation and customer records.
• Communicate with airlines, hotels, transportation providers, and other travel partners as needed.
• Monitor booking details, schedules, confirmations, and changes to ensure a smooth travel experience.
• Resolve reservation issues promptly and professionally.
• Provide excellent customer service throughout the booking process.
• Follow company procedures and maintain confidentiality of customer information.

Qualifications

• Previous experience in travel, reservations, hospitality, customer service, or a related field is preferred.
• Strong communication and organizational skills.
• Excellent attention to detail and ability to manage multiple tasks.
• Comfortable using computers, reservation systems, email, and online travel platforms.
• Ability to work independently and as part of a team.
• Professional and customer-focused attitude.
• Knowledge of travel destinations, booking procedures, or reservation systems is a plus.

What We Offer

• Opportunity to develop a career in the travel and hospitality industry.
• Professional and collaborative work environment.
• Training and support.
• Opportunities for growth and advancement.