Park Operations Lead: Guest Experience & Team Growth

Kids Empire; Des Moines (IA); On-site; USD 23,419 - 24,796; Full time

Job summary

A family entertainment provider in Des Moines seeks a Park Assistant Manager to oversee operations and ensure guest satisfaction. The role involves supervising staff, maintaining high standards of customer service, and handling billing transactions. Candidates should have a high school diploma, good communication skills, and the ability to work in a fast-paced environment. This full-time position requires working weekends and holidays, with a salary range of $17 - $18 per hour.

Qualifications

• Able to work with children.
• Work weekends and holidays.
• Ability to make effective decisions in a fast-paced environment.
• Demonstrate a commitment to safety and emergency preparedness.
• Read and write in English.

Responsibilities

• Oversee daily operations of the park.
• Supervise staff and maintain customer service standards.
• Assist with training and development of employees.
• Ensure guest satisfaction by addressing issues.
• Manage cash flow and billing transactions.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Education

High school diploma or equivalent qualification

Tools

iPad

Job description

A family entertainment provider in Des Moines seeks a Park Assistant Manager to oversee operations and ensure guest satisfaction. The role involves supervising staff, maintaining high standards of customer service, and handling billing transactions. Candidates should have a high school diploma, good communication skills, and the ability to work in a fast-paced environment. This full-time position requires working weekends and holidays, with a salary range of $17 - $18 per hour.