Boerne 911 Call Taker — Launch Your Public Safety Career

Public Safety Dispatch Network; Boerne (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement contributions

Paid leave

Employee-assistance program

Continuing training

Job summary

Public Safety Dispatch Network in Boerne, TX seeks 911 Call Takers to handle emergency and nonemergency calls, verify locations, and document information accurately. Training will cover call-processing procedures and certified pre-arrival instructions where applicable.

The role emphasizes listening, precise typing, and clear communication, with eligibility determined by the agency through background checks and assessments. Full-time, variable shifts may apply.

Qualifications

• High school diploma or equivalent required; dispatch experience helpful but not always necessary.
• Strong listening and typing skills, plus the ability to follow structured procedures.

Responsibilities

• Answer incoming emergency calls and nonemergency lines.
• Confirm incident location and caller contact information.
• Enter accurate data into dispatch software and forward details promptly.

Skills

Active listening

Accurate typing

Clear verbal communication

Ability to follow procedures

Education

High school diploma or equivalent

Tools

Call-processing software

Job description

Public Safety Dispatch Network in Boerne, TX seeks 911 Call Takers to handle emergency and nonemergency calls, verify locations, and document information accurately. Training will cover call-processing procedures and certified pre-arrival instructions where applicable.

The role emphasizes listening, precise typing, and clear communication, with eligibility determined by the agency through background checks and assessments. Full-time, variable shifts may apply.