Bodyshop Admin Clerk: Customer-Focused Admin & Payments

inchcape; Tamuning (GU); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Additional Leave Benefits

Annual Salary Reviews

Training & Professional Development

Job summary

Inchcape is seeking a Bodyshop Admin Clerk to join our Bodyshop team. You will provide administrative, cashiering, and customer service support to ensure the smooth day-to-day operation and accurate records.

You will welcome customers, schedule appointments, process payments and deposits, maintain repair orders and insurance paperwork, and coordinate with insurers and management. The ideal candidate has a high school diploma and 2–3 years in administrative or cashiering roles, with strong

Qualifications

• High School Diploma or equivalent.
• 2–3 years of administrative, cashiering, or customer service experience.
• Experience in automotive dealership, collision center, or insurance-related environment is an advantage.
• Strong communication, customer service, and interpersonal skills.
• Excellent organizational skills with attention to detail and accuracy.
• Comfortable handling cash transactions, deposits, and confidential records.
• Proficient in Microsoft Office applications and able to learn dealership management systems.

Responsibilities

• Welcome customers, answer inquiries, schedule appointments, and provide exceptional customer service in person and over the phone.
• Process payments, prepare daily deposits, issue receipts, and maintain accurate repair order and financial records.
• Prepare, organize, and maintain repair order documentation, vendor invoices, purchase orders, and insurance paperwork.
• Coordinate with customers and insurance companies regarding vehicle status, documentation, and outstanding payments.
• Monitor repair order files, customer follow-ups, work-in-progress reports, and support quality control inspections.
• Assist Service Advisors and Estimators with customer and vehicle information, administrative tasks, and departmental reporting.
• Support daily Bodyshop operations by maintaining organized records, attending meetings and training, and performing additional administrative duties as assigned.

Skills

Customer service

Communication

Organization

Cash handling

MS Office

Dealership systems

Education

High School Diploma or equivalent

Tools

Dealership management systems

Microsoft Office

Job description

Inchcape is seeking a Bodyshop Admin Clerk to join our Bodyshop team. You will provide administrative, cashiering, and customer service support to ensure the smooth day-to-day operation and accurate records.

You will welcome customers, schedule appointments, process payments and deposits, maintain repair orders and insurance paperwork, and coordinate with insurers and management. The ideal candidate has a high school diploma and 2–3 years in administrative or cashiering roles, with strong