Office Manager

Angott Search Group; Detroit (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Angott Search Group is seeking an experienced Office Manager for a reputable Michigan collision shop. The role oversees day-to-day operations, welcomes customers for estimates, and ensures smooth billing and administrative tasks in a busy body shop environment.

The ideal candidate will be skilled in CCC One, Microsoft Excel, and Word, detail-oriented and organized, with the ability to maintain records and manage month-end postings. Body shop experience is a strong plus.

Qualifications

• Customer relations skills with a professional demeanor.
• Proficiency in CCC One, Excel, and Word.
• Body shop, automotive repair, or related field experience preferred.

Responsibilities

• Greeting and welcoming customers for estimates and vehicle repair drop-offs.
• Checking customers out when vehicles are completed, ensuring a positive final experience.
• Answering all incoming phone calls promptly and professionally.
• Maintaining and updating CCC One at all times to ensure accurate records.
• Following through with customer files for billing and posting at month-end.
• Reconciling vendor statements at month-end.
• Monitoring and responding to company emails as needed.
• Overseeing all aspects of daily office operations.

Skills

Customer relations

Detail-oriented

Organized

Administrative skills

Billing

Tools

CCC One

Microsoft Excel

Microsoft Word

Job description

A reputable Michigan collision shop is seeking a motivated and experienced Office Manager to oversee the day-to-day operations their busy body shop. This is a full-time position that plays a critical role in keeping the shop running smoothly and customers satisfied. Body shop experience is a strong plus and will be highly valued.

The ideal candidate is a self-starter who:

• Has exceptional customer relations skills and a professional, friendly demeanor
• Is proficient in CCC One, Microsoft Excel, and Microsoft Word
• Can adapt quickly to any situation and maintain composure during a busy, fast-paced workday
• Is detail-oriented, organized, and comfortable handling billing and administrative tasks
• Has prior experience in a body shop, automotive repair, or related field (a strong advantage)

Duties include, but are not limited to:

• Greeting and welcoming customers for estimates and vehicle repair drop-offs
• Checking customers out when vehicles are completed, ensuring a positive final experience
• Answering all incoming phone calls promptly and professionally
• Maintaining and updating CCC One at all times to ensure accurate records
• Following through with customer files for billing and posting at month-end
• Reconciling vendor statements at month-end
• Monitoring and responding to company emails as needed
• Overseeing all aspects of daily office operations