Body Shop Manager

CarGuys Inc.; Charlotte (NC); On-site; USD 65,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plans

Paid vacation/PTO

Employee discounts

Job summary

CarGuys Inc. in Charlotte, NC is seeking a seasoned Body Shop Manager to lead the department and drive performance. You will oversee staffing, training, budgeting, and daily operations to ensure timely, safe repairs and high customer satisfaction.

The role emphasizes accountability, process discipline, and strong communication with customers and technicians. An energetic, organized leader with a drive for results will thrive in this environment.

Qualifications

• Must have experience as a body shop Manager.
• Must have high energy, positive attitude, and ability to multi-task.
• Must have excellent communication, organization and follow up skills.

Responsibilities

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, and monitors the performance of all body shop employees.
• Prepares and administers an annual operating budget for the body shop.
• Monitor’s progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Handles customer complaints immediately and according to dealership's guidelines.

Skills

Body shop management

Communication

Organizational skills

Multitasking

Job description

Benefits

• Top Performance Based Pay Programs.
• Opportunity for Bonus Pay
• State of the art facilities
• A clean, fun safe working environment
• Top shelf benefits including health, dental, retirement plans and more
• Factory training and reimbursement for state and local certifications
• Established customer base with a shop packed with hours available
• Paid Vacation and PTO time
• Employee Discounts including parts
• Growth and advancement opportunities
• Flexible work schedules
• Long term job security

Responsibilities

• Forecasts goals and objectives for the department and strives to meet them.
• Hires, trains, motivates, and monitors the performance of all body shop employees.
• Prepares and administers an annual operating budget for the body shop.
• Monitor’s progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed.
• Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
• Handles customer complaints immediately and according to dealership's guidelines.

Qualifications

• Must have experience as a body shop Manager
• Must have high energy, positive attitude, and ability to multi-task
• Must have excellent communication, organization and follow up skills