Bodily Injury Claims Adjuster — Expert Negotiator

Kemper

McAllen (TX)

On-site

USD 62,000 - 103,000

Full time

14 days+

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Benefits offered by this job

Health plans
401(k)
Tuition assistance
Paid time off
Employee discounts

Job summary

Kemper is seeking experienced Represented Bodily Injury Claims Adjusters to join our growing teams. This role focuses on analysis and negotiation of complex bodily injury claims after initial coverage determinations, with inventories often involving attorney-represented files across multiple states.

You will collaborate with cross-functional teams to resolve claims efficiently. Reporting to the appropriate regional office (Doral, FL; Lake Mary, FL; Birmingham, AL; Downers Grove, IL; Richardson,

Qualifications

  • A high school diploma or equivalent is required.
  • At least 3 years of casualty claim experience in auto insurance.
  • Proficiency with Microsoft Office Suite and web-based applications.
  • Must obtain and maintain state licensing where applicable.
  • Strong time management and analytical abilities.
  • Excellent written and verbal communication skills.
  • Strong negotiation skills for settlements.

Responsibilities

  • Initiate thorough coverage and liability investigations.
  • Draft coverage letters as appropriate.
  • Evaluate and resolve moderate to severe bodily injury claims, including fatal claims.
  • Obtain and analyze complex medical records and data.
  • Research and apply applicable laws across multiple states.
  • Submit timely large loss reports and referrals to home office when appropriate.
  • Prepare and present high-exposure cases to claims management.
  • Timely reserve losses and monitor reserve adequacy.
  • Negotiate settlements with claimants and attorneys.
  • Adjust UM/UIM claims.

Skills

Negotiation skills
Analytical skills
Communication skills
Customer service
Time management
Initiative
Discretion
Judgement

Education

High school diploma

Tools

MS Office
Web-based apps

Job description

Kemper is seeking experienced Represented Bodily Injury Claims Adjusters to join our growing teams. This role focuses on analysis and negotiation of complex bodily injury claims after initial coverage determinations, with inventories often involving attorney-represented files across multiple states.

You will collaborate with cross-functional teams to resolve claims efficiently. Reporting to the appropriate regional office (Doral, FL; Lake Mary, FL; Birmingham, AL; Downers Grove, IL; Richardson,

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