Represented Bodily Injury Claims Adjuster

Kemper Corporation; Texas; Hybrid; USD 62,000 - 103,000; Full time

Job summary

Kemper Corporation is seeking an experienced Represented Bodily Injury Claims Adjuster to analyze and negotiate complex bodily injury claims across multiple states. This role focuses on claims handled after coverage and investigation steps, with attorney-represented files and high exposure cases.

Join a collaborative team reporting to multiple regional offices, with a competitive salary range and benefits. A high school diploma, 3+ years casualty claims experience, and licensing are required.

Qualifications

• High school diploma or equivalent required.
• Minimum of three years of casualty claim experience in auto insurance.
• Proficiency with Microsoft Office and web-based applications.
• Must obtain and maintain state licensing where applicable.
• Strong initiative, judgment, and discretion.
• Solid understanding of insurance policies and state laws governing auto claims.
• Excellent time management and communication skills.
• Strong negotiation skills to resolve disputes and reach settlements.

Responsibilities

• Initiate thorough coverage and liability investigations.
• Draft coverage letters as appropriate.
• Resolve moderate to severe bodily injury claims with timely review.
• Obtain and analyze medical records and data.
• Research and apply applicable state laws across multiple states.
• Prepare and deliver quality presentations of high exposure cases.
• Timely reserve losses and monitor reserve adequacy.
• Negotiate settlements with claimants and attorneys.

Skills

Negotiation

Analytical

Communication

Time management

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. **Position Summary**:Looking for that next opportunity to use your advanced negotiation skills? Kemper is looking for experienced Represented Bodily Injury Claims Adjusters for our growing teams! This specialized position focuses solely on the analysis & negotiation of bodily injury claims that are ordinarily assigned after the initial coverage determination, property damage handling, and investigation are completed. Claim inventories primarily involve attorney-represented files with varying degrees of complexity.**Position Responsibilities**:* Initiate thorough coverage and liability investigations* Draft coverage letters as appropriate* Evaluate and resolve moderate to severe, including fatal, bodily injury claims with prompt review and respond to all demands, including time limit demands* Obtain and thoroughly analyze complex medical records and data* Research and apply applicable laws in multiple states* Submit timely large loss reports and referrals to home office when appropriate* Prepare for and deliver quality presentations of high exposure cases to upper claims management* Timely reserve losses and continue to monitor reserve adequacy* Skillfully and professionally negotiate settlements with claimants and attorneys* Adjust insurance policies for UM/UIM claims**Position Qualifications**:• A high school diploma or equivalent is required.• A minimum of three years of casualty claim experience in the auto insurance industry.• Proficiency in basic computer skills including Microsoft Office Suite products and webbased applications.• Must obtain and maintain state required licensing, where applicable.• Initiative, sound judgement, and discretion.• Comprehensive understanding of insurance policies and knowledge of relevant state laws and regulations governing auto insurance claims.• Time management skills ensuring deadlines are met for claim resolution.• Strong analytical skills to evaluate claim information, assess damages, and make informed decisions regarding liability and settlement amounts.• Effective communication skills, both verbal and written, to interact with various stakeholders.• Excellent customer service skills.• Strong negotiation skills for resolving disputes and reaching agreement This position will be reporting to the Doral, FL, Lake Mary, FL, Birmingham, AL, Downers Grove, IL, Richardson, TX, or McAllen, TX office. The range for this position is $61,900 to $102,900 Annually. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible to receive Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)