Board Liaison & Community Relations Lead

associacareers; Palm Desert (CA); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

Associa is currently looking for a Community Association Manager (CAM) to join our team. You will work closely with client boards, vendors, and other Associa departments to ensure exceptional service and well-managed communities.

This full-time role requires coordinating across multiple associations, preparing annual disclosures and financial statements, and reviewing monthly reports. Strong customer service, organizational skills, and MS Office proficiency are essential to succeed.

Qualifications

• Experience in Community Management, customer service, hospitality or related industry.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication, with good grammar and structure.

Responsibilities

• Act as or oversee primary liaison with the Association Board of Directors and homeowners.
• Travel to client associations to attend board meetings and conduct walk-throughs.
• Prepare annual disclosure packages and annual financial statements for homeowners.
• Review monthly financial reports and submit management summaries to the board.
• Provide recommendations to the Board and committees for major expenditures.
• Perform other duties as assigned.
• Proficient in standard business correspondence.
• Provide excellent customer service and resolve conflicts.
• Collaborate effectively with others in person and in group settings.

Skills

Community Management

Customer service

Hospitality

Conflict resolution

Prioritization & time management

Tools

Microsoft Office

Job description

Associa is currently looking for a Community Association Manager (CAM) to join our team. You will work closely with client boards, vendors, and other Associa departments to ensure exceptional service and well-managed communities.

This full-time role requires coordinating across multiple associations, preparing annual disclosures and financial statements, and reviewing monthly reports. Strong customer service, organizational skills, and MS Office proficiency are essential to succeed.