Board Liaison & Community Admin Specialist

Associa; Austin (TX); On-site; USD 25,000 - 33,000; Full time

Job summary

Goodwin and Co is seeking an Admin Asst to support HOA/condo communities in Austin, TX. The role involves advising boards on financial decisions, assessing residents’ financials, and coordinating vendor services to maintain associations.

The successful candidate will build rapport with clients, deliver high-level customer service, and assist with Board actions and meetings. Strong communication and analytical skills are required for effective governance support.

Qualifications

• 2-5 years’ experience managing single-family communities and condominium associations.
• Ability to deliver a 5-star customer service to the Board and the residents.
• Ability to advise and direct the Board to make the necessary decisions.
• Ability to build rapport with clients.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication skills.

Responsibilities

• Advise clients on financial strategies and other financial decisions.
• Assess clients' assets, liabilities and overall financial conditions.
• Vendor management through contracted services.
• Assist with routine maintenance and improvements for the Association(s).
• Develop RFP and Scope of works for projects.
• Assist Board of Directors with action items and to do-lists.
• Attend and Conduct Board of Director meetings.

Skills

HOA/condos experience

Exceptional customer service

Board advisory

rapport building

analytical thinking

excellent communication

Job description

Goodwin and Co is seeking an Admin Asst to support HOA/condo communities in Austin, TX. The role involves advising boards on financial decisions, assessing residents’ financials, and coordinating vendor services to maintain associations.

The successful candidate will build rapport with clients, deliver high-level customer service, and assist with Board actions and meetings. Strong communication and analytical skills are required for effective governance support.