BMW Genius

Chapman Automotive Group; Chandler (AZ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonuses

Professional development

Employee discounts

Volunteer opportunities

Job summary

Chapman BMW Chandler is seeking a BMW Genius to join our team. You will support the sales department by delivering sold vehicles and educating clients on their new car’s technology and features.

The ideal candidate loves the BMW brand, conducts themselves professionally, and demonstrates a commitment to exceptional customer service. This onsite role offers competitive pay, monthly bonuses, and opportunities for growth within a supportive team.

Qualifications

• Commitment to delivering world-class customer service.
• Strong communication with customers and staff.
• Basic computer skills including Excel and adapting to new vehicle tech.

Responsibilities

• Greet clients in the sales and service areas and introduce BMW Genius services.
• Explain product information, vehicle features, and performance to customers.
• Assist sales team with test drives and delivery of sold vehicles.
• Educate clients on the setup and use of their vehicle technology.
• Follow up with new owners to ensure satisfaction with the delivery.
• Contribute to goals and growth through performance and teamwork.

Skills

Commitment to customer satisfaction

Excellent communication skills

Technology proficiency

Valid driver's license

Tools

Microsoft Excel

Job description

Chapman BMW Chandler is searching for a BMW Genius to join our team! In this role, you will support the sales team in creating a remarkable vehicle buying experience for our valued clients. The BMW Genius is responsible for delivering sold vehicles to clients and educating them on setting up and utilizing their new vehicle’s technology and features. Our ideal candidate is someone with a passion for the BMW brand and its vehicles, conducts themselves in a professional manner, and demonstrates an unwavering commitment to excellent customer service. If this sounds like you, we encourage you to apply! Join our team to take your career to the next level!

What We Offer

• Competitive Compensation! $16.50 per hour plus monthly bonuses.


• Professional Development: Access ongoing training and growth opportunities to advance your career.


• Supportive Team Environment: Join a collaborative team where your contributions are valued.


• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.


• Volunteer Opportunities and more!

Benefits To Support Employee Wellbeing

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.


• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.


• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.


• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.


• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.


• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.


• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities

• Greet clients in the sales and service departments and introduce BMW Genius services.


• Explain product information, the benefits of vehicle features, and product performance to sales and service clients.


• Assist sales team with test drives and delivery of sold vehicles.


• Educate clients on the setup and use of their new vehicle’s technology.


• Follow up with new owners to ensure satisfaction with their delivery process.


• Accomplish goals and deadlines that support the delivery of vehicles, customer handling, and business growth.

Desired Qualifications And Experience

• Commitment to customer satisfaction: Consistently delivers world-class service.


• Excellent communication skills: Ability to effectively convey information to customers and dealership staff.


• Technology proficiency: Basic computer skills including Microsoft Excel usage, and the ability to easily adapt to new vehicle technology.


• Must have a valid driver’s license and clean driving record.


• Must pass a pre-employment drug screening and background check.

Hours And Work Environment

We are open Monday through Saturday 8am to 8pm. We ask that all applicants have open availability to work various shifts during these hours. You will be scheduled 40 hours per week and have two days off each week. This onsite position includes working in the showroom and outdoors occasionally.