Blood Collection Supervisor: Lead Donor Experience

American National Red Cross; Bend (OR); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Paid time off

Holidays

401K match

Family leave

Employee assistance

Disability insurance

Job summary

The American Red Cross in Bend, Oregon is hiring a Blood Collection Supervisor to lead our blood collection team with compassion and focus on donor experience. You will supervise staff, deliver excellent customer service, and build a positive team culture while meeting safety and operational standards.

This role offers paid phlebotomy training, a starting salary of 65,000 per year, and opportunities to grow within the nation’s top humanitarian organization.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Minimum of three years of supervisory/leadership experience.
• Customer service experience and effective verbal communication skills required.

Responsibilities

• Supervise blood collection staff, including training and performance.
• Drive for results and to serve others with a high level of respect for customer service.
• Take the time to personally connect with donors and help them understand the value of their donation.
• Contribute to a friendly and fun environment within the team.

Skills

Supervisory experience

Customer service

Verbal communication

Driver's license

Education

Bachelor’s degree or equivalent experience

Tools

Basic computer skills

Job description

The American Red Cross in Bend, Oregon is hiring a Blood Collection Supervisor to lead our blood collection team with compassion and focus on donor experience. You will supervise staff, deliver excellent customer service, and build a positive team culture while meeting safety and operational standards.

This role offers paid phlebotomy training, a starting salary of 65,000 per year, and opportunities to grow within the nation’s top humanitarian organization.