Blood Collection Supervisor: Lead Donor Team & Service

American Red Cross; Bend (OR); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA/FSAs

PTO 15 days

Holidays 11

401K match

Paid Family Leave

Employee Assistance

Disability Insurance

Service Awards

Job summary

The American Red Cross in Bend, Oregon is seeking a Blood Collection Supervisor to lead the blood collection team, ensure excellent donor experiences, and drive service excellence. The role emphasizes leadership, safety, and high standards of donor care.

You will supervise staff, coordinate schedules, and mentor team members while supporting the organization’s humanitarian mission. The position includes competitive benefits and a commitment to work-life balance.

Qualifications

• Bachelor's degree or combination of education and work experience (4–8 years) in a related field is required.
• Minimum of three years of supervisory/leadership experience.
• Customer service experience and effective verbal communication skills are required.
• A current, valid driver’s license with a good driving record is required.
• Physical requirements may include lifting, pushing or pulling heavy weights, long hours and irregular schedules.

Responsibilities

• Supervise blood collection staff, including training and performance.
• Drive for results and to serve others with a high level of respect for customer service.
• Interact with donors and share the value of donation to the community.
• Foster a friendly, teamwork-driven environment to encourage repeat donations.

Skills

Supervisory experience

Customer service

Verbal communication

Driving

Education

Bachelor's degree

Job description

The American Red Cross in Bend, Oregon is seeking a Blood Collection Supervisor to lead the blood collection team, ensure excellent donor experiences, and drive service excellence. The role emphasizes leadership, safety, and high standards of donor care.

You will supervise staff, coordinate schedules, and mentor team members while supporting the organization’s humanitarian mission. The position includes competitive benefits and a commitment to work-life balance.