Blended Learning & Training Specialist

ourhrconnect; Nashville (TN); On-site; USD 55,000 - 75,000; Full time

Job summary

BlueCross BlueShield of South Carolina is seeking a Training Specialist to design, deliver, and maintain blended learning programs across multiple business areas. The role will coordinate with SMEs to create effective instructional materials and ensure training aligns with organizational goals.

Primary responsibilities include conducting needs assessments, developing training content, and evaluating learning effectiveness. Occasional travel between office locations may be required.

Qualifications

• Bachelor's in a job related field is required.
• Degree equivalency: 4 years job related work experience or Associate's and 2 years job related work experience.
• 1 year training, insurance, and/or related work experience required.

Responsibilities

• Facilitates varying levels of technical and non-technical training for both new hire and existing staff and/or teams.
• Effectively manages the training environment to ensure compliance to organizational policies while delivering new employee orientation, job-specific, company-specific, e-learning, and other training solutions.
• Evaluates learner performance and effectiveness through the administration of varying testing methodologies. Communicates effectively with the applicable customer and/or manager related to both learner and course progression towards meeting expected outcomes.
• Conduct assessments to identify the performance, skills, knowledge and information required for a desired training program.
• Design and develop training solutions and materials that meet the intended need and learning outcome(s) for each targeted audience.
• Enhance and evaluate training effectiveness through the redesign and revision of existing training courses, curricula and materials in order to fill learning gaps identified through various feedback methods.
• Demonstrate effective communication and collaboration to partner with Subject Matter Experts (SMEs), trainer peers and others to achieve high-quality instructional materials.
• Provide support to training support areas to include processing work to maintain subject matter knowledge, attend Operations team and Workgroup meetings, partner with areas to identify performance gaps and proactively develop training plan objectives.
• Maintain/Verify Training Systems access and other administrative functions.

Skills

Verbal communication

Written communication

Research planning

Learning design

Organizational skills

SME development

Adult learning

Public speaking

Education

Bachelor's degree in related field

Degree equivalency: 4 years exp or Associate + 2 years

Tools

Microsoft Office

Office equipment

Project management tools

Job description

BlueCross BlueShield of South Carolina is seeking a Training Specialist to design, deliver, and maintain blended learning programs across multiple business areas. The role will coordinate with SMEs to create effective instructional materials and ensure training aligns with organizational goals.

Primary responsibilities include conducting needs assessments, developing training content, and evaluating learning effectiveness. Occasional travel between office locations may be required.