Provider Education & Training Specialist

001 BlueCross and BlueShield of South Carolina; Columbia (SC); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Subsidized health plans

Dental and vision coverage

401k retirement plan with companymatch

Life Insurance

Paid Time Off (PTO)

On-site cafeterias and fitness centers

Education Assistance

Service Recognition

National discounts

Descripción de la vacante

BlueCross BlueShield of South Carolina is seeking an Education and Training Specialist to create, review, and update provider education materials. You will lead workshops, develop job aids, and support teleconference trainings for providers, staff, and partners.

Strong presentation, organizational, and communication skills are essential for this role in a busy office setting. The role requires a Bachelor's degree or equivalent experience, with 2+ years in customer service, education, or

Formación

• Bachelor's degree equivalency: 4 years job-related work experience or Associate's and 2 years job related work experience.
• 2 years of experience in customer service, claims processing, communications, education/training, provider relations, healthcare, or a combination.
• Demonstrated skills in training materials development and classroom presentations; proficient in word processing and spreadsheet software; strong communication and analytical abilities.

Responsabilidades

• Develops/prepares/reviews/updates all provider education materials.
• Creates materials such as highlights, calendar of events, job aids, resource tools, and web content.
• Conducts workshops and training for teleconferences with providers, staff, and stakeholders.
• Supports relationships with providers, provider groups, staff, suppliers, physicians, beneficiaries, and associations.
• Responds to educational needs and performs related administrative duties.
• Produces reports and contributes to special projects as assigned.

Conocimientos

Training materials development

Presentations to large groups

Word processing

Spreadsheet software

Customer service

Organizational skills

Verbal and written communication

Analytical thinking

Confidential information handling

Learning objectives identification

Course design

Progress evaluation

Educación

Bachelor's Degree equivalency

Associate's degree + 2 years experience

Herramientas

Microsoft Office

Descripción del empleo

BlueCross BlueShield of South Carolina is seeking an Education and Training Specialist to create, review, and update provider education materials. You will lead workshops, develop job aids, and support teleconference trainings for providers, staff, and partners.

Strong presentation, organizational, and communication skills are essential for this role in a busy office setting. The role requires a Bachelor's degree or equivalent experience, with 2+ years in customer service, education, or