BizApps IT Admin: Jira, Confluence & Automation

horizon3ai; United States; Remote; USD 85,000 - 110,000; Full time

Job summary

Horizon3.ai, a remote cybersecurity company, is seeking an IT Admin to manage Jira, Jira Service Management, Confluence, Loom, and the Workato-based automation layer. You will implement access controls, provisioning, and workflows across multiple teams to reduce manual toil and improve process integrity.

You will report to the Senior Manager, Business Applications, collaborating with engineers and AI Admins. This is a growth-focused, individual-contributor role in a fast-moving team.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, or Business.
• Hands-on experience administering Jira, JSM, Confluence, and related tools in a multi-team environment.
• Ability to configure workflows, fields, and automation beyond defaults.

Responsibilities

• Administer Jira, JSM, Confluence, and Loom with user provisioning and licensing management.
• Configure projects, workflows, screens, and fields to meet team needs.
• Implement SLA tracking, queues, and forms in JSM and optimize RBAC settings.

Skills

Jira administration

Confluence administration

RBAC knowledge

Access control

Education

Bachelor's degree in Information Systems

Bachelor's degree in Computer Science

Tools

Jira

Jira Service Management

Confluence

Loom

Workato

Job description

Horizon3.ai, a remote cybersecurity company, is seeking an IT Admin to manage Jira, Jira Service Management, Confluence, Loom, and the Workato-based automation layer. You will implement access controls, provisioning, and workflows across multiple teams to reduce manual toil and improve process integrity.

You will report to the Senior Manager, Business Applications, collaborating with engineers and AI Admins. This is a growth-focused, individual-contributor role in a fast-moving team.