Senior BizApps Engineer - Automation & Integrations

horizon3ai; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Horizon3 is seeking a Senior Engineer for the Business Applications team. You will own integrations, platform connectivity, and automation that enable cross-functional processes across Jira, JSM, Confluence, Workato, and AWS tooling.

You will partner with IT Admins and AI Admins to deliver scalable, secure solutions. You will translate business pain points into engineered solutions, mentor teammates, and drive end-to-end delivery from discovery to production support, while maintaining governance

Qualifications

• Must have demonstrated experience owning solutions from requirements gathering through production support, leading complex, high-impact projects with little to no supervision.
• Hands-on experience building and maintaining integrations on an iPaaS platform (Workato strongly preferred), including error handling and monitoring.
• Working knowledge of APIs, webhooks, and secure integration practices.

Responsibilities

• Lead discovery with stakeholders across the company to define the problem, affected parties, and success criteria.
• Translate pain points into scoped statements and recommend best-fit native, Workato, or custom automation.
• Design solutions using human-centered, API-first, event-driven, and secure-by-design principles; document decisions.
• Own solutions end to end: design, build, test, release, monitor, support, and retire.
• Build and maintain Workato recipes and connectors with robust error handling and auditable data flows.
• Architect and evolve Jira/JSM/Confluence configurations beyond day-to-day administration.
• Enforce least-privilege access with RBAC and secure credentials in partnership with Security/IT.
• Serve as technical escalation point for IT Admins and AI Admins; mentor toward engineering scope.
• Apply AI platforms (Glean, Rovo, Claude, Gemini, Bedrock) to complex automation needs.
• Write runbooks and handoff materials for support teams; report delivery velocity and reliability.

Skills

Requirements gathering

Stakeholder interviews

End-to-end ownership

APIs

Security-by-design

Human-centered design

RBAC

Mentoring

Troubleshooting

Tools

Jira

Jira Service Management

Confluence

Workato

AWS automation tooling

Rovo

Glean

Bedrock

Claude

Gemini

Job description

Horizon3 is seeking a Senior Engineer for the Business Applications team. You will own integrations, platform connectivity, and automation that enable cross-functional processes across Jira, JSM, Confluence, Workato, and AWS tooling.

You will partner with IT Admins and AI Admins to deliver scalable, secure solutions. You will translate business pain points into engineered solutions, mentor teammates, and drive end-to-end delivery from discovery to production support, while maintaining governance