Biotech IT Support Specialist Onsite Flexible Schedule

Clarke Consulting -- IT Consulting for Biotech and Startup Communities; South San Francisco (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Flexible schedule

Competitive pay

Health benefits

401k

Small business environment

Friendly client base

Job summary

Clarke Consulting -- IT Consulting for Biotech and Startup Communities is seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry. This is a full-time position, onsite only, with travel to client sites mostly in San Francisco and San Mateo Counties, typically within a 20‑minute drive from SFO.

Preference is given to applicants with a Bachelor's Degree from a 4 year college.

Qualifications

• Bachelor's degree preferred.
• Strong customer service and people skills.
• Comfortable working with desktops/laptops, mobile devices and common software like Microsoft Office.

Responsibilities

• Front-line IT support in-person and via email/phone/Zoom/Slack.
• Laptop setups and onboarding/training.
• User account administration and audits.
• Specify computer hardware and software for purchase.
• Security and management software deployment.
• General troubleshooting and problem resolution.

Skills

Customer service

People skills

Team collaboration

Communication

Education

Bachelor's degree

Tools

Windows

macOS

Office software

Server platforms

Job description

Clarke Consulting -- IT Consulting for Biotech and Startup Communities is seeking IT Support Specialists to work in a consulting environment for a variety of clients, primarily in the biotechnology industry. This is a full-time position, onsite only, with travel to client sites mostly in San Francisco and San Mateo Counties, typically within a 20‑minute drive from SFO.

Preference is given to applicants with a Bachelor's Degree from a 4 year college.