Biometric Enrollment Customer Support Specialist

Amentum company; Portland (OR); On-site; USD 29,000 - 33,000; Part time

Benefits offered by this job

401k

Employee Assistance Program (EAP)

Health, dental & vision insurance

Job summary

Amentum is hiring a Customer Service (Biometric Enrollment) Specialist at the USCIS Application Support Center in Portland. You will greet applicants and guide them through biometrics appointments, ensuring identity verification and proper processing while maintaining respect and compassion.

This on-call, casual position offers an hourly rate of $21.52 with SCA benefits and potential health and welfare contributions.

Qualifications

• High School Diploma or equivalent is required.
• Must be able to speak and write in English.
• Ability to stand for shift durations and handle public.
• Successful biometrics training within sixty days.

Responsibilities

• Complete biometric registration for applicants pursuing legal immigration.
• Ensure facility entrants are approved and guide crowd flow per ASC policies.
• Provide front-line customer service on behalf of Amentum and the US Government.
• Perform biometric processing tasks in a fast-paced, regulated environment.

Skills

Customer service

English proficiency

Patience

Education

High School Diploma

Job description

Amentum is hiring a Customer Service (Biometric Enrollment) Specialist at the USCIS Application Support Center in Portland. You will greet applicants and guide them through biometrics appointments, ensuring identity verification and proper processing while maintaining respect and compassion.

This on-call, casual position offers an hourly rate of $21.52 with SCA benefits and potential health and welfare contributions.