Clinical Liaison — Home Infusion & Care Coordination

Druid City Vital Care; Bentonville (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

Druid City Infusion is seeking a Clinical Liaison to coordinate patient transitions from facilities to home settings and to support referral sources as part of the Vital Care Infusion Services network. You will work with Account Executives to promote new referrals and ensure smooth care transitions for patients in communities we serve.

Requirements include at least two years of nursing experience with case management or home health, plus strong interpersonal and customer service skills.

Qualifications

• Two years nursing experience, preferably with case management or home health.
• Marketing experience preferred.
• Excellent interpersonal and customer service skills.

Responsibilities

• Manage daily and weekly schedule of patient care transition coordination, patient assessment and teaching, and marketing support activities.
• Provide patient education teaching sessions in the facility.
• Maintain effective working relationships with facility referral sources.
• Seek out new facility referral source contacts and opportunities for additional referral activity from existing referral sources.
• Collaborate with the Account Executives in the market for business development activities.
• Complete clinical and patient care coordination documents timely and accurately.
• Assist Nurse Manager or General Manager with education for Home Health Agency staff.
• Demonstrates positive, informative interaction with other departments, co-workers, referral sources and hospital physicians.
• Adheres to all applicable policies, procedures, safety plans and standards imposed by regulatory organizations and Vital Care.
• Coordinates referral source and patient activities closely with the Account Executive(s) responsible for the customer account.

Skills

Nursing experience

Case management

Marketing experience

Interpersonal skills

Customer service

Education

RN license

BSN degree

Job description

Druid City Infusion is seeking a Clinical Liaison to coordinate patient transitions from facilities to home settings and to support referral sources as part of the Vital Care Infusion Services network. You will work with Account Executives to promote new referrals and ensure smooth care transitions for patients in communities we serve.

Requirements include at least two years of nursing experience with case management or home health, plus strong interpersonal and customer service skills.