Biodegradable Materials Tech Service Specialist

Eastman Industrial Supply, Inc.; Kingsport (TN); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Health Savings Account (HSA) option

401(k) with company match

Paid holidays and personal day

Paid time off and vacation

Career development & mentorship

Job summary

Eastman Chemical Company in Kingsport, TN, is seeking a Technical Service Representative in the Biodegradables Technology Division to support customers in food service and packaging markets. The role involves process knowledge across profile extrusion, foamed sheet extrusion, thermoforming, and injection molding, with a focus on delivering technical information and customer engagement.

The candidate will collaborate with Sales, Technology, and Quality Assurance teams, stay current on industry

Qualifications

• Bachelor’s degree in a technical field is required.
• >5 years’ experience in injection molding and extrusion, and other conversion technologies, particularly in biodegradable materials.
• >50% travel.
• Knowledge of markets and converters associated with biodegradable food service.
• Strong existing relationship with converters in biodegradable markets.
• Highly motivated self-starter able to work independently and collaborate across teams.
• Clear and effective written and verbal communication skills.
• Strong attention to detail and data collection precision.

Responsibilities

• Promote customer trials and evaluations.
• Understand the customer’s demands and challenges.
• Help develop technical information for customer engagement.
• Knowledgeable about industry relevant secondary operations.
• Partner with Product Development team to deliver products that a market needs and that will bring value to Eastman.
• Collaborate with cross-functional teams, including Sales, Technology and Quality Assurance, to develop and implement technical strategies and solutions.
• Stay up to date with industry trends, regulations, and advancements in feed technology, and share relevant information with internal teams and customers.
• Collect and analyze customer feedback and market insights to identify opportunities for product improvement and innovation.
• Provide technical content for product presentations, leaflets and brochures to support sales and create papers and posters for technical forums.
• Act as a technical advisor to the sales team, and assist with customer inquiries, product positioning, and market development.
• Build and maintain strong relationships with key customers and industry associations.
• Represent the company at industry conferences, trade shows, and technical forums.

Skills

Injection molding

Extrusion

Biodegradable materials

Relationship building

Education

Bachelor’s degree in technical field

Job description

Eastman Chemical Company in Kingsport, TN, is seeking a Technical Service Representative in the Biodegradables Technology Division to support customers in food service and packaging markets. The role involves process knowledge across profile extrusion, foamed sheet extrusion, thermoforming, and injection molding, with a focus on delivering technical information and customer engagement.

The candidate will collaborate with Sales, Technology, and Quality Assurance teams, stay current on industry