Billing Supervisor – Global Aviation Invoicing Lead

Paycom - ATS; Ann Arbor (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Avfuel Corporation in Ann Arbor, MI seeks a Billing Supervisor for a full-time role. You will create and adjust customer invoices, coordinate with sales and IT for special setups, and supervise a team of billing associates to meet daily deadlines with accuracy.

The role requires a 4-year degree emphasis and experience in accounting/billing, with a focus on customer service and working under pressure. This position is office-based, Monday through Friday.

Qualifications

• Strong verbal and written communication skills.
• Exceptional multi-tasking abilities.
• Problem-solving skills with independent work.
• Ability to work under high stress.
• Strong organizational skills and attention to detail.
• Positive attitude and team-oriented.

Responsibilities

• Create customer-specific invoices within internal systems; monitor and make changes for special and varied billing arrangements.
• Communicate with customers and Sales Team to assist and resolve issues.
• Meet daily deadlines while ensuring accuracy and customer experience.
• Provide absence coverage for other billers.
• Coordinate all emails sent to the group box.
• Train new hires and guide other billers in the department.
• Communicate issues with manager and sales staff.
• Handle special setups for customers approved by pricing, sales and IT.
• Run customer-specific reports and send special invoices regularly.
• Supervise the Billing Associates and workload.

Skills

Communication

Multitasking

Problem solving

Stress management

Attention to detail

Team player

Education

High school diploma

Associates degree preferred

Accounting/billing experience

Customer service experience

Job description

Avfuel Corporation in Ann Arbor, MI seeks a Billing Supervisor for a full-time role. You will create and adjust customer invoices, coordinate with sales and IT for special setups, and supervise a team of billing associates to meet daily deadlines with accuracy.

The role requires a 4-year degree emphasis and experience in accounting/billing, with a focus on customer service and working under pressure. This position is office-based, Monday through Friday.