Billing Specialist I: Invoicing, Research & Customer Support

Cox Enterprises; North Carolina; On-site; USD 42,000 - 56,000; Full time

Job summary

Cox Automotive is seeking a Billing Specialist I to handle inbound inquiries and manage billing activities in a customer-facing role. You will set up accounts, audit invoices, and support billing-related requests across departments.

Ideal candidates have a HS diploma with billing experience, strong communication skills, and proficiency with Excel/Oracle. This role emphasizes accuracy, timely processing, and collaboration with internal teams.

Qualifications

• HS diploma or GED with billing experience; higher degree adds experience.
• Strong written and verbal communication required.
• Attention to detail and time management essential.
• Proficient with Microsoft Office; experience with Oracle a plus.
• Experience resolving customer or vendor billing issues.

Responsibilities

• Process billing transactions, invoices, credits, and account adjustments.

Skills

Billing experience

Communication skills

Attention to detail

Accounting basics

Customer service

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Oracle

Job description

Cox Automotive is seeking a Billing Specialist I to handle inbound inquiries and manage billing activities in a customer-facing role. You will set up accounts, audit invoices, and support billing-related requests across departments.

Ideal candidates have a HS diploma with billing experience, strong communication skills, and proficiency with Excel/Oracle. This role emphasizes accuracy, timely processing, and collaboration with internal teams.