Billing Specialist

ColonialWebb; Virginia (MN); On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

401(k) plan with company match

PTO and paid holidays

Medical, dental, life, vision and disa

Employee Assistance Program

Employee referral incentives

Job summary

ColonialWebb is seeking a Service Billing Specialist to ensure service work orders are billed accurately and on time. You will validate costs, prepare invoices, resolve issues, and partner with technicians, managers, vendors, and customers to support the billing process.

The role requires 3–5 years in billing or related fields and proficiency with MS Office; familiarity with Service Titan, Penta, and OnBase is a plus.

Qualifications

• High school diploma or equivalent.
• 3-5 years of billing, accounting, customer service, or administrative support experience.
• Experience in construction, service, or trades industry preferred.
• Familiarity with labor billing, purchase orders, and job costing.

Responsibilities

• Review and prepare service work orders for billing.
• Verify labor, material, equipment, and subcontractor costs.
• Create accurate invoice documentation and process billing requirements.
• Research and resolve billing discrepancies and exceptions.
• Collaborate with technicians, coordinators, managers, vendors, and customers.
• Monitor billing queues, reports, and aging work orders; maintain billing records.

Skills

Attention to detail

Communication skills

Organizational skills

Meet deadlines

Analytical skills

Education

High school diploma

Tools

Microsoft Excel

Outlook

Service Titan

Penta

OnBase

Job description

Service Billing Specialist

The Billing Specialist plays a key role in ensuring service work orders are reviewed, processed, and invoiced accurately and on time. This position is responsible for validating labor, materials, equipment, subcontract, and other billable costs; preparing clear and accurate invoices; resolving billing issues; and partnering with technicians, coordinators, managers, vendors, and customers to support the billing process. The Billing Specialist also manages billing exceptions, maintains customer billing records, and helps ensure work orders are completed in accordance with company standards and the Service Billing SOP.

Who We Are

At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we've been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks Of Joining Colonial Webb

• Competitive salary of $21.00 to $33.00
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

A Day in the Life

• Review and prepare service work orders for billing.
• Verify labor, material, equipment, and subcontractor costs.
• Create accurate invoice documentation and process customer billing requirements.
• Research and resolve billing discrepancies and exceptions.
• Collaborate with technicians, coordinators, managers, vendors, and customers.
• Monitor billing queues, reports, and aging work orders.Maintain billing records and supporting documentation.
• Support other administrative and operational functions as needed.

You should have

• High school diploma or equivalent
• 3-5 years of experience in billing, accounting, customer service, or administrative support, preferably within the construction, service, or trades industry.
• Familiarity with industry terminology, work orders, labor billing, purchase orders, and job costing is preferred
• Strong attention to detail and a commitment to accuracy
• Ability to research, analyze, and resolve billing-related issues
• Strong problem-solving and critical-thinking skills
• Proficiency in Microsoft Office, including Excel and Outlook
• Effective communication skills with the ability to interact professionally with customers and internal teams
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
• Ability to work independently while maintaining a high level of accountabilityAbility to meet deadlines and maintain a sense of urgency while managing a high volume of work
• Experience with document management systems such as Service Titan, Penta and OnBase is preferred

EOE M/W/Disability/Vets

• Veterans and those with previous military experience are encouraged to apply