Billing Specialist

Addison Group; Gastonia (NC); On-site; USD 32,000 - 36,000; Full time

Job summary

Addison Group in the United States is seeking a detail-oriented Billing Specialist to support accurate and timely invoicing across an assigned region. You will prepare and distribute invoices, review billing reports, research discrepancies, and correct errors to ensure billing accuracy.

Ideal candidates are organized, comfortable with billing systems and reports, and possess strong problem-solving and communication skills.

Qualifications

• Experience using billing systems and reports.
• Strong problem-solving and communication skills.
• Attention to detail and accuracy.

Responsibilities

• Prepare, review, and distribute batch invoices through the billing system.
• Identify and resolve billing discrepancies and customer account issues.
• Review and process billing adjustments and manual billings.
• Research and respond to routine and complex billing questions.
• Ensure invoices are complete, accurate, and meet customer requirements.
• Assist with customer account setup and gather supplemental billing information.
• Collaborate with customers, management, and internal teams to resolve billing issues.
• Provide guidance, training, and support to less experienced team members as needed.
• Follow company safety policies and procedures.
• Perform additional duties as assigned.

Skills

Billing systems

Invoice processing

Customer communication

Discrepancy resolution

Job description

Pay: $23–$26/hour We are seeking a detail-oriented

Pay: $23–$26/hour We are seeking a detail-oriented Billing Specialist to support accurate and timely customer billing for an assigned region or customer base. This role will prepare and distribute invoices, review billing reports, research discrepancies, and make necessary corrections to ensure billing accuracy.

Key Responsibilities:

• Prepare, review, and distribute batch invoices through the billing system.
• Identify and resolve billing discrepancies and customer account issues.
• Review and process billing adjustments and manual billings.
• Research and respond to routine and complex billing questions.
• Ensure invoices are complete, accurate, and meet customer requirements.
• Assist with customer account setup and gather supplemental billing information.
• Collaborate with customers, management, and internal teams to resolve billing issues.
• Provide guidance, training, and support to less experienced team members as needed.
• Follow company safety policies and procedures.
• Perform additional duties as assigned.

Ideal Candidate:

Someone who is detail-oriented, organized, comfortable working with billing systems and reports, and has strong problem-solving and communication skills.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.