Billing Specialist

Inland Respite, Inc.; Corona (CA); On-site; USD 55,000 - 70,000; Full time

Job summary

Inland Respite, Inc. is hiring a Temporary Billing Specialist to support the Accounting - Billing Unit. This role handles billing, timekeeping, data reconciliation, audits, and related admin tasks, coordinating with Payroll, People Operations, and regional partners.

The candidate should be highly organized, detail-oriented, and capable of managing large data volumes. The position is temporary, full-time with standard hours in Corona, CA, and may require overtime based on department needs.

Qualifications

• High school diploma or GED required.
• Coursework in Accounting, Business Administration, Finance, or a related field preferred.
• 2-4 years of experience in billing, timekeeping, payroll support, accounting, or related administrative function preferred.
• Bilingual English/Spanish required.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, PowerPoint, and Access.
• Experience with QuickBooks preferred.
• Working knowledge of billing, payroll, HCM, timekeeping, or accounting systems.
• Strong numerical and analytical skills.
• Strong attention to detail and ability to identify discrepancies.

Responsibilities

• Process Agency and Employer of Record (EOR) billing accurately and within deadlines.
• Review and audit timecards for client authorization, signatures, service schedules, mileage, and required information.
• Maintain and reconcile e-billing invoices.
• Follow up on billing discrepancies, late submissions, missing information, and payment errors.
• Post invoices into the e-billing system.
• Conduct monthly zero-billing and over-hours audits.
• Ensure billing complies with vendor, client, Regional Center, and company requirements.
• Maintain organized billing documentation.
• Follow established billing cycles, procedures, and deadlines.
• Review electronic and paper timecards for accuracy and completeness.
• Identify missing or inaccurate timekeeping information.
• Resolve timekeeping discrepancies with Respite Care Providers and staff.
• Reconcile time and attendance in electronic systems.
• Provide guidance on timekeeping processes and procedures.
• Provide professional customer service to employees, clients, families, and internal teams.
• Respond promptly to billing and timekeeping questions.
• Protect confidential information.
• Learn and apply established processes quickly.
• Assist with additional Accounting/Billing functions during high volume.

Skills

Bilingual English/Spanish

Numerical skills

Analytical skills

Attention to detail

Time management

Education

High school diploma or GED

Accounting/Finance coursework

Tools

Microsoft Excel

Microsoft Access

Microsoft Outlook

Microsoft Word

QuickBooks

Job description

Now Hiring: Temporary Billing Specialist (Bilingual Spanish Required)

Location: Corona, California
Employment Type: Temporary | Full-Time
Schedule: Monday-Friday | 8:00 AM - 5:00 PM
Department: Accounting - Billing Unit
Classification: Non-Exempt
Reports To: Billing Manager

Our Mission

At Inland Respite, Inc., we are committed to improving the lives of individuals with developmental disabilities and their families by providing compassionate respite services that promote independence, dignity, and quality of life.

Our Accounting Department plays a critical role in maintaining the financial accuracy and integrity that supports our programs, employees, clients, and families throughout California.

Position Summary

Inland Respite, Inc. is seeking a Temporary Billing Specialist to provide immediate support to our Accounting - Billing Unit. This full-time temporary position will assist with billing, timekeeping, data reconciliation, audits, and other administrative functions while supporting the department's current operational needs.

The Temporary Billing Specialist will review and process billing and timekeeping records, identify and resolve discrepancies, maintain accurate documentation, and coordinate with internal departments including Payroll, People Operations, and Respite Services, as well as external partners such as Regional Centers.

The ideal candidate is highly organized, detail-oriented, comfortable working with numbers and large volumes of information, and able to quickly learn established billing and timekeeping processes.

This is a temporary position. The duration of the assignment will be based on departmental and business needs.

Key Responsibilities

Billing & Invoice Management

• Process Agency and Employer of Record (EOR) billing accurately and within established deadlines.
• Review and audit timecards for client authorization, parent signatures, service schedules, mileage records, and other required information.
• Maintain and reconcile e-billing invoices.
• Follow up on billing discrepancies, late submissions, missing information, and payment errors.
• Post invoices into the e-billing system.
• Conduct monthly zero-billing and over-hours audits.
• Ensure billing complies with applicable vendor, client, Regional Center, and company requirements.
• Maintain accurate and organized billing documentation.
• Follow established billing cycles, procedures, and deadlines.

Timekeeping & Data Accuracy

• Review electronic and paper timecards for accuracy and completeness.
• Identify missing, incomplete, or inaccurate timekeeping information.
• Work with Respite Care Providers and internal staff to resolve timekeeping discrepancies.
• Reconcile time and attendance information within electronic time management systems.
• Assist with troubleshooting timekeeping system issues.
• Provide guidance to employees regarding established timekeeping processes and procedures.
• Ensure corrections and adjustments are properly documented and completed.

Communication & Coordination

• Maintain professional and consistent communication with Respite Services, Regional Centers, People Operations, Payroll, employees, and client families as needed.
• Follow up on client hour adjustments, reductions, cancellations, and other billing-related changes.
• Respond promptly to billing and timekeeping questions.
• Obtain missing documentation or information needed to complete billing and payroll processes.
• Coordinate with other departments to resolve discrepancies efficiently.
• Provide additional departmental support during high-volume periods or staffing shortages.

Auditing & Reporting

• Conduct twice-monthly audits of pay stubs against approved timecards to support payroll accuracy.
• Review billing and timekeeping data for inconsistencies or potential errors.
• Generate and maintain reports using Microsoft Excel, Access, and other approved systems.
• Reconcile records and supporting documentation.
• Escalate unresolved discrepancies when appropriate.
• Identify opportunities to improve accuracy, organization, and efficiency within established processes.

Customer Service & Professionalism

• Provide professional and responsive customer service to employees, clients, families, internal departments, and community partners.
• Communicate clearly when requesting missing or corrected information.
• Maintain professionalism when resolving billing or timekeeping concerns.
• Protect confidential employee, client, payroll, and financial information.
• Uphold Inland Respite's standards of integrity, accuracy, accountability, and service excellence.

Qualifications

• High school diploma or equivalent (GED) required.
• Coursework in Accounting, Business Administration, Finance, or a related field preferred.
• 2-4 years of experience in billing, timekeeping, payroll support, accounting, or a related administrative function preferred.
• Bilingual English/Spanish required.
• Proficiency with Microsoft Office Suite, including Excel, Outlook, Word, PowerPoint, and Access.
• Experience with QuickBooks preferred.
• Working knowledge of billing, payroll, HCM, timekeeping, or accounting systems.
• Strong numerical and analytical skills.
• Strong attention to detail and ability to identify discrepancies.
• Ability to manage multiple deadlines and priorities.
• Strong written and verbal communication skills.
• Ability to type at least 30 words per minute.
• Ability to perform standard business arithmetic.
• Ability to learn established processes and systems quickly.
• Valid California Driver's License required.

Core Competencies

• Accuracy and attention to detail
• Billing and data reconciliation
• Timekeeping and payroll support
• Organization and prioritization
• Problem-solving
• Customer service
• Communication and follow-through
• Confidentiality and integrity
• Team collaboration
• Adaptability in a high-volume environment

Physical & Environmental Requirements

• Ability to sit for extended periods while performing computer and data-entry work.
• Frequent use of computers and standard office equipment.
• Ability to bend, lift up to 20 lbs., and walk short distances as needed.
• Ability to maintain accuracy and professionalism during high-volume periods.
• Standard professional office environment.

Scheduling & Availability

• Temporary, full-time position
• Monday through Friday
• 8:00 AM - 5:00 PM
• One-hour lunch
• 40 hours per week
• Onsite in Corona, California
• Must be available for overtime when required.
• Must be willing to assist with additional Accounting/Billing functions based on departmental needs.
• Assignment duration will be based on business and departmental needs.