Billing Specialist

Montage; Cleveland (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

One80 Intermediaries in Cleveland, OH is seeking a Billing Specialist to deliver accurate billing and related administrative services to carriers, agents, employers, and policyholders. You will manage a caseload, process bill payments, and handle policy changes with speed and attention to service standards.

You will collaborate with colleagues to maintain service levels for Premium Accounting clients, support system improvements and special projects, and adapt quickly in a fast-paced

Qualifications

• Experience using Excel.
• Experience working with clients via phone and email.
• Strong organizational skills.
• Exceptional attention to detail.
• Self-directed, thorough, and highly organized.
• Communicates effectively both verbally and written.
• Desire to work with a fast-paced team that must adapt quickly to ongoing change.

Responsibilities

• Process bill payments and policy changes timely and accurate.
• Meet all SLAs for the caseload.
• Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients.
• Support corporate initiatives including but not limited to system improvements, special projects, and customized service support for new clients.

Skills

Excel

Client communication

Organizational skills

Attention to detail

Verbal and written communication

Adaptability

Team collaboration

Job description

The Billing Specialist will be responsible for delivering billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. Provide services directly by maintaining a caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment while supporting corporate initiatives.

Your Impact

• Process bill payments and policy changes timely and accurate.
• Meet all SLAs for the caseload.
• Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients.
• Support corporate initiatives including but not limited to system improvements, special projects, and customized service support for new clients.

Successful Candidates Will Have

• Experience using Excel.
• Experience working with clients via phone and email.
• Strong organizational skills
• Exceptional attention to detail
• Self-directed, thorough, and highly organized
• Communicates effectively both verbally and written.
• Desire to work with a fast-paced team that must adapt quickly to ongoing change.

Pay Range

$18.00 - $20.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.

One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.

Personal information submitted by California applicants in response to a job posting is subject to One80's California Job Applicant Privacy Notice .