Billing Specialist: Precise, Fast-Paced Support Pro

Montage; Cleveland (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

One80 Intermediaries in Cleveland, OH is seeking a Billing Specialist to deliver accurate billing and related administrative services to carriers, agents, employers, and policyholders. You will manage a caseload, process bill payments, and handle policy changes with speed and attention to service standards.

You will collaborate with colleagues to maintain service levels for Premium Accounting clients, support system improvements and special projects, and adapt quickly in a fast-paced

Qualifications

• Experience using Excel.
• Experience working with clients via phone and email.
• Strong organizational skills.
• Exceptional attention to detail.
• Self-directed, thorough, and highly organized.
• Communicates effectively both verbally and written.
• Desire to work with a fast-paced team that must adapt quickly to ongoing change.

Responsibilities

• Process bill payments and policy changes timely and accurate.
• Meet all SLAs for the caseload.
• Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients.
• Support corporate initiatives including but not limited to system improvements, special projects, and customized service support for new clients.

Skills

Excel

Client communication

Organizational skills

Attention to detail

Verbal and written communication

Adaptability

Team collaboration

Job description

One80 Intermediaries in Cleveland, OH is seeking a Billing Specialist to deliver accurate billing and related administrative services to carriers, agents, employers, and policyholders. You will manage a caseload, process bill payments, and handle policy changes with speed and attention to service standards.

You will collaborate with colleagues to maintain service levels for Premium Accounting clients, support system improvements and special projects, and adapt quickly in a fast-paced