Billing Specialist

TPI Global Solutions; Atlanta (GA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading global solutions provider is looking for a Billing Specialist I in Atlanta, GA. This contract position focuses on providing billing-related support to external and internal clients. Candidates should possess strong communication skills and the ability to work collaboratively with finance and sales teams. The role requires documenting interactions clearly and managing inquiries via phone and email. The position offers an opportunity for extension based on performance.

Responsibilities

• Provide frontline, billing-related service and call support to clients.
• Handle customer inquiries regarding billing and contracts.
• Document client interactions in Salesforce and SAP.
• Collaborate with internal teams to resolve inquiries.

Job description

IT/Non IT Recruiter @ TPI Global Solutions | MBA Candidate

Locations: Atlanta, GA

Duration: 12+ Months Contract role with good chances of extension.

Key Responsibilities

• The Billing Specialist I contributes to company objectives by providing frontline, billing-related service and call support to internal and external clients as well as partners and vendors.
• The Billing Support team is the first line of contact for customers with billing related questions and interacts with all other Accounting Operations teams, including Contracts Processing, Accounts Receivable, Billing Ops, and Collections as well as the F&I, DMS, and other Business leaders and Sales teams.
• Answer inbound inquiries, via phone (Genesys) and email (Salesforce), from external and internal clients related to Billing
• Reviewing, understanding, and conversing with clients regarding their contract terms, invoicing, and accounts receivable balances
• Presenting information to clients clearly and concisely as well as documenting this information appropriately in Salesforce and SAP
• Collaborate within the Finance Team (Contracts, Accounts Receivable, Billing Ops, and Collections) as well as other internal teams (e.g. Sales, Retention, Business Leadership) as needed to resolve all client inquiries

Seniority level

Associate

Employment type

Contract

Job function

Accounting/Auditing

Industries

Automation Machinery Manufacturing