Billing & Service Operations Specialist

BRABAZON PUMPE COMPANY LTD; Northeast Area (WI); On-site; USD 25,000 - 36,000; Full time

Job summary

BRABAZON PUMPE COMPANY LTD seeks an Accounts Support specialist to ensure accurate order-to-invoice processing and timely billing. You will collaborate with branches to resolve billing issues and support AP/AR while maintaining essential reporting to keep operations efficient.

This role requires ERP and MS Office proficiency, a customer-first attitude, and the ability to multitask in a busy industrial environment in Wisconsin.

Qualifications

• HS diploma or GED required; 2-year degree preferred.
• Experience with ERP or similar business software.
• 3+ years in technical customer service is ideal.

Responsibilities

• Support billing to ensure accurate order-to-invoice processing.
• Research and resolve customer billing issues with Branch Managers.
• Assist Accounts Payable and Accounts Receivable as needed.
• Help maintain open-order reporting to minimize 90+ day orders.
• Assist with collections as needed.
• Cover Service Coordinators during high volume or PTO.

Skills

Customer service

Multitasking

Written & verbal communication

Teamwork

Organizational skills

Education

High School Diploma / GED

Associate degree preferred

Tools

ERP software

Microsoft Excel

CRM

Job description

BRABAZON PUMPE COMPANY LTD seeks an Accounts Support specialist to ensure accurate order-to-invoice processing and timely billing. You will collaborate with branches to resolve billing issues and support AP/AR while maintaining essential reporting to keep operations efficient.

This role requires ERP and MS Office proficiency, a customer-first attitude, and the ability to multitask in a busy industrial environment in Wisconsin.