Billing & Service Operations Specialist

Brabazon; Green Bay, Northern (WI, KY); Hybride; USD 42 000 - 54 000; Plein temps

Résumé du poste

Brabazon is seeking a dedicated accounting invoicing support professional to assist the accounting team with all aspects of customer invoicing. This role serves as backup to Branch Managers and Service Coordinators, ensuring timely order-to-invoice processing and exceptional customer service.

The position requires travel up to 1 week per month to branches in Wisconsin, Illinois, Missouri and Minnesota, and entails assisting with accounts payable/receivable, open-order reporting, and collections

Qualifications

• Ability to support the accounting team across invoicing processes.
• Strong customer service mindset and problem solving for billing issues.
• Willingness to travel up to 1 week per month to other branches in WI/IL/MO/MN.

Responsabilités

• Support company-wide billing to ensure accurate order-to-invoice processing.
• Partner with Branch Managers to research and resolve billing problems.
• Provide support to Accounts Payable and Accounts Receivable as needed.
• Assist billing lead with open orders and related reporting to minimize >90 day orders.
• Assist with collections as needed.
• Cover Service Coordinators during high volume or PTO periods.
• Follow up on repair quotes and schedule work orders with parts and technicians.
• Enter, track, and process installation work orders and service documentation.

Description du poste

Brabazon is seeking a dedicated accounting invoicing support professional to assist the accounting team with all aspects of customer invoicing. This role serves as backup to Branch Managers and Service Coordinators, ensuring timely order-to-invoice processing and exceptional customer service.

The position requires travel up to 1 week per month to branches in Wisconsin, Illinois, Missouri and Minnesota, and entails assisting with accounts payable/receivable, open-order reporting, and collections