Billing & Retention Customer Care Specialist

Aerotek Commercial Staffing; Loveland (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

A telecommunications provider is seeking candidates for an inbound call center role in Loveland, Colorado. Responsibilities include handling inbound calls related to billing and customer inquiries, with a strong emphasis on professional communication. Candidates must have basic computer skills, while sales experience is a plus. This position involves sitting at a desk for long periods and requires a commitment to customer service excellence.

Qualifications

• Basic knowledge of computers required.
• Experience with sales is a plus.
• Must be able to communicate professionally with customers and co-workers.

Responsibilities

• Answer phone calls regarding general questions, billing, and customer retention.
• Input information to computers as necessary.

Skills

Basic knowledge of computers

Experience with sales

Job description

A telecommunications provider is seeking candidates for an inbound call center role in Loveland, Colorado. Responsibilities include handling inbound calls related to billing and customer inquiries, with a strong emphasis on professional communication. Candidates must have basic computer skills, while sales experience is a plus. This position involves sitting at a desk for long periods and requires a commitment to customer service excellence.