Billing Resolution Specialist — Great Benefits & Growth

WillScot Corporation; Scottsdale (AZ); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings plan with company 5

Job summary

WillScot is seeking a detail-oriented Billing Resolution Assistant to support our billing operations by researching and resolving invoice discrepancies, processing adjustments, and keeping customer accounts accurate and up to date.

You will collaborate with cross-functional teams to ensure timely, compliant billing while providing excellent service to internal and external customers. This role offers growth in finance and operations within a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Strong attention to detail and accuracy mandatory.
• Excellent organizational and time-management skills.
• Proficient computer skills and quick learner of new systems.
• Clear verbal and written communication with a customer-focused approach.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Research and resolve billing discrepancies, including pricing and invoice adjustments.
• Review and maintain accurate customer billing records.
• Process credit memos and billing adjustments in line with policy.
• Support billing activities for special accounts and web billing.
• Collaborate with branches and internal teams to resolve issues efficiently.
• Assist with reporting, auditing, and SOX compliance activities.
• Identify opportunities to improve billing accuracy and efficiency.
• Provide excellent service to internal and external customers.

Skills

Attention to detail

Organizational skills

Verbal and written communication

Multitasking

Computer proficiency

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

ERP systems

Job description

WillScot is seeking a detail-oriented Billing Resolution Assistant to support our billing operations by researching and resolving invoice discrepancies, processing adjustments, and keeping customer accounts accurate and up to date.

You will collaborate with cross-functional teams to ensure timely, compliant billing while providing excellent service to internal and external customers. This role offers growth in finance and operations within a fast-paced environment.