Billing & Invoicing Specialist – Detail-Driven Ops

Whaley Foodservice, LLC; Lexington (SC); On-site; USD 42,000 - 54,000; Full time

Job summary

Whaley Foodservice is seeking a Billing Coordinator to support service billing and invoice processing. The role reviews service activity, prepares invoices, monitors billing queues, and helps resolve disputed items.

Collaboration with branch staff, service operations, customers, and Finance is essential to ensure accuracy and timely billing. The ideal candidate brings attention to detail, data-entry accuracy, and solid customer service skills, with experience in billing or AR support and an

Qualifications

• Associate degree or equivalent combination of education and experience.
• Minimum of two years in billing, invoicing, accounts receivable support, or an administrative environment requiring strong organization and attention to detail.
• Demonstrated experience reviewing documentation, entering financial or operational data, and resolving discrepancies.
• Strong data-entry experience and proficiency with common business applications.

Responsibilities

• Review completed service calls, work orders and related documentation for billing readiness and accuracy.
• Verify labor, materials, travel, rates, POs, customer info and other billable details before invoicing.
• Prepare and submit service invoices accurately and within established timelines.
• Apply customer-specific billing instructions, pricing terms, tax information, and required supporting documentation.
• Maintain accurate records of invoice activity, status and follow-up actions.
• Process billing adjustments, credits, or rebills per approval requirements.

Skills

Attention to detail

Billing and invoicing

Organization

Time management

Problem solving

Written communication

Verbal communication

Customer service

Multitasking

Team collaboration

Education

Associate degree

Equivalent combination of education & experience

Tools

MS Office

Excel

Outlook

Microsoft Teams

OneDrive

ERP systems

Billing platforms

Job description

Whaley Foodservice is seeking a Billing Coordinator to support service billing and invoice processing. The role reviews service activity, prepares invoices, monitors billing queues, and helps resolve disputed items.

Collaboration with branch staff, service operations, customers, and Finance is essential to ensure accuracy and timely billing. The ideal candidate brings attention to detail, data-entry accuracy, and solid customer service skills, with experience in billing or AR support and an