Billing Payments & Support Coordinator

Finance Jobs; Kansas City (MO); On-site; USD 35,000 - 50,000; Full time

Job summary

NREIG is seeking a dynamic, organized Team Support Coordinator on our KC based Billing team. This full-time role focuses on processing client payments, handling the shared billing inbox, and answering client calls to ensure timely receivables and a smooth client experience.

The position requires strong MS Office skills, excellent communication, and the ability to manage a heavy workload while maintaining confidentiality and a positive, collaborative approach.

Qualifications

• Strong verbal and written communication skills.
• Organized with high attention to detail and ability to multitask.
• Able to meet deadlines and manage a heavy workload.
• Tactful and diplomatic when working with clients; client service experience a plus.
• High school diploma or GED required.

Responsibilities

• Process client payments via credit card, ACH/electronic transfer, checks, and other approved methods; record payments and flag discrepancies.
• Manage shared billing inbox and respond to billing-related requests promptly; handle client phone calls and resolve questions.
• Collaborate with Billing Specialists and Manager; support escrow billing for renewals and large client requests while maintaining confidentiality.

Skills

Verbal communication

Written communication

Organizational skills

Deadline management

Client service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

NREIG is seeking a dynamic, organized Team Support Coordinator on our KC based Billing team. This full-time role focuses on processing client payments, handling the shared billing inbox, and answering client calls to ensure timely receivables and a smooth client experience.

The position requires strong MS Office skills, excellent communication, and the ability to manage a heavy workload while maintaining confidentiality and a positive, collaborative approach.